Effective Date: 1 November 2025
Last updated: 30 October 2025

Welcome to derwalt.com (the “Website”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our Website.

Please read this Privacy Policy carefully. By using the Website, you accept the practices described herein.

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1. Who we are

Website owner: derwalt.com
Contact email: info@derwalt.com

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2. Which information we collect

We may collect personal information (“Personal Data”) and non-personal information when you interact with the Website. Examples include:

Personal Data may include:

• Name, email address, telephone number

• Billing/shipping address (if applicable)

• Payment information (if applicable)

• Account registration details (username, password)

• Any other information you voluntarily provide

• IP address, device identifiers (when tied to an identifiable person)

Non-personal / aggregated data may include:

• Browser type, device type, operating system

• Website usage data (pages visited, time spent, referring site)

• Cookies & tracking data

We collect this information:

• Directly from you when you provide it (e.g., via forms, registration)

• Automatically as you use the Website (e.g., analytics, cookies)

• From third-parties (e.g., advertising networks, analytics providers) as applicable

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3. How we use your information

We use your information for purposes including:

• To provide, operate, maintain and improve the Website

• To process any registrations, orders or account management

• To communicate with you (e.g., updates, marketing, newsletters) only if you have opted in, as required

• To detect, prevent and respond to fraud, misuse or security issues

• To comply with legal obligations and enforce our rights

• For analytics, research and development of new features

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4. Third-party sharing & disclosure

We may share your information with third parties in the following scenarios:

• Service providers who perform functions on our behalf (e.g., payment processors, email service, analytics providers)

• Legal or regulatory requirements (e.g., to comply with a court order or law enforcement)

• Business transfers (e.g., if we merge, acquire, or sell a portion of our business)

• With your consent

We do not sell your personal information to unaffiliated third-parties for their direct marketing, unless you explicitly consent.

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5. Cookies & tracking technologies

We and our third-party service providers use cookies, web beacons, tracking pixels and similar technologies to collect and store usage information about your interaction with the Website. This may include the pages you visit, the time and date of your visit, your IP address, the referring URL, and other browsing behaviour.

You can control or disable cookies via your browser settings or via the cookie consent banner (if available) — however, doing so may impact your experience using the Website.

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6. International data transfers

Because we operate online, your Personal Data may be transferred to, and stored at, a destination outside your country of residence (including countries with different data protection laws). By using the Website and providing your data, you consent to such transfers.

We will take reasonable steps to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

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7. Data retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy (e.g., to provide services, comply with legal obligations, resolve disputes). After that, your data will be archived or securely deleted.

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8. Your rights and choices

Depending on your jurisdiction, you may have rights including (but not limited to):

• Accessing the Personal Data we hold about you

• Correcting or updating inaccurate or incomplete Personal Data

• Requesting deletion of your Personal Data

• Withdrawing consent (where processing is based on consent)

• Objecting to or restricting certain processing of your data

• Data portability (where applicable)

If you wish to exercise any of these rights, please contact us at the email address listed above. We may ask you to verify your identity before processing your request.

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9. Security

We use administrative, technical and physical safeguards to protect the Personal Data we collect. However, no method of transmission over the Internet or method of storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

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10. Children’s privacy

The Website is not directed to individuals under the age of 16 (or the age threshold applicable in your jurisdiction). We do not knowingly collect Personal Data from children under this age. If you believe we may have collected information from a child under the age of 16, please contact us and we will take steps to delete such information.

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11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will be updated to reflect the date of the revised policy. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

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12. Contact Us

If you have questions, concerns or complaints about this Privacy Policy or our data practices, please contact:
Email: info@derwalt.com
Address: 396 Jan Smuts Ave, Hyde Park, Randburg, 2196